Thank you for considering a gift to Golgotha Gospel Believers Missions and the Maranatha Integrated Schools. This policy explains how gifts are handled and when they can be refunded.
Who we are
Registered name:
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Address:
Email:
Phone:
Donations, not purchases
Every payment made through this website is a voluntary donation. No goods or services are provided in return. Gifts support the work you choose: general ministry, family ministry, the Maranatha Integrated Schools project, or Sunday school.
How you can give
- Online by card or mobile money through Pesapal's secure payment page.
- Directly by bank transfer or mobile money to the account details shown on the website.
You can give in UGX, USD or GBP. Once an online payment is confirmed, Pesapal sends you a receipt or confirmation. If you need a written acknowledgement of your gift, contact us.
When a gift can be refunded
Because gifts are voluntary, they are generally not refundable. We will refund a gift if:
- you were charged more than once for the same gift (a duplicate payment);
- the wrong amount was charged because of a technical error or a typing mistake;
- the payment was made without your permission (for example, your card was used by someone else).
Please ask within 14 days of the payment. We will consider requests made later, or for other reasons, case by case.
How to ask for a refund
Contact us using the details above with:
- your name and the phone number or email you used;
- the date, amount and currency of the gift;
- the Pesapal confirmation code or transaction reference, if you have one;
- the reason for the request.
How refunds are paid
We reply within 5 working days. Approved refunds are paid back to the original payment method (the same card or mobile money number) through Pesapal, or, for bank transfers, to the account the gift came from. Refunds are normally completed within 14 working days of approval, though your bank or mobile money provider may take longer to show the money in your account. We refund the full amount we received; we cannot refund fees charged by your own bank or provider.
Cancelled or failed payments
If you cancel on the payment page, or a payment fails, you are not charged. If money left your account but the payment shows as failed, contact us with the details above and we will check with Pesapal and return it.
Chargebacks
Please contact us before disputing a payment with your bank, so we can fix the problem quickly.
Our full contact details will be added here shortly.
See also our Terms and Privacy Policy.